Laneige

Laneige Perfect Pore Cleansing Oil 250ml

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  • Free shipping direct from our Korea warehouse starts at 45 USD* (international orders) or 35 SGD for Singapore orders.

  • We work directly with brand owners to keep our stocks and operational costs low. This way, we can pass the savings to you!

  • Your order comes straight from Korea. Received something non-authentic? We will refund you 200% of your original purchase.

  • Becase sometimes, we know you just need more time. So we extended our return period to 60 days, from the time you order.

  • If you do not receive your item and the courier company declares it lost, we will re-ship your order, no questions asked.

  • Complaint? Compliment? Go Straight to the Top! Our Customer Managing Director, Shania Ng wants to hear your complaint first hand.
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Returns & Exchange ×
Kayvar.com is committed to providing our customers with the best levels of service. 

Please refer to the “Return Types” table below to determine the type of return options that are available for the item you wish to return. After understanding your options, you may request a Return Merchandise Authorization (RMA) if your request is submitted within the allowed time window (specified in the table below). The first day starts counting when you receive your order. RMA requests can be submitted in primarily two ways.

1. Contacting our Customer Service Team

In order to ensure a smooth and speedy service, please have the following information ready when contacting our Customer Service Team:
  1. Your order number. It starts with 'KV' and ends with 'KR' and can be found in your email after you place an order with us. 
  2. Product name of the item you wish to return if your order contains more than one item.
  3. Reason for requesting a RMA (Defective Item Exchange, Size Exchange, Unwanted or Unopened Item Return, Defective Item Repair)


2. Using the RMA request interface in your "My Account" section. You can find "My Account" on the top right hand corner of the page that you're on if you're on desktop and under the top left hand corner drop-down menu if you're on mobile.

If you feel better about speaking to somebody, please feel free to contact our customer service team here instead.

Click the specific order number your "My Account" that contains the items you wish to return. Below your list of purchases, you will find a link titled "Start a return request?" Click the link and follow the instructions.

Return Types 

Last Updated on 6th July, 2018
  Defective Item Exchange* Size Exchange* Unwanted Item Return
Beauty and Grooming Products Available within 60
days
Not available Available within 60 days (Unopened Items only)


* Please note that only unopened items classified under "Beauty and Grooming Products" are available for return. 

** Size exchanges are not available for for beauty and grooming products.

Please refer to the Terms and Conditions for further details. 

All returns must be sent to us within 60 days of the RMA issue date. Kayvar.com reservers the rights to refuse returns that are not received within reasonable time frame. 

Terms & Conditions 

General for all products

  1. All returns must be sent back to our respective logistics partner addresses Kayvar.com's official premises with prior authorization, i.e. a Return Merchandise Authorization (RMA) number. Unauthorized returns will be refused and disregarded.
  2. Returned items must be in their original packaging. Incomplete returns may be refused or disregarded.
  3. Kayvar.com will usually reship an item if the order was returned due to a defect or a mistake on our end. Kayvar.com reserves the right to determine the res-hipping method regardless of the shipping method that was used in the original order.
  4. Items marked as “Final Clearance” are not eligible for Size Exchange, and Unwanted or Unopened Item Return.
  5. We do not offer refunds or returns in cases involving allergic reactions or adverse skin conditions due to products that we sell or carry.
  6. Kayvar.com is not responsible for items lost during return shipping. We recommend that you send your return via Registered Air Mail to ensure that it reaches us.
  7. Coupon discounts as well as shipping and handling fees from the original shipment to the customer are not refundable.
  8. Kayvar.com reserves the right to change our return policies and/or reject any exchange requests for any reason without prior notice. Should there be any dispute, Kayvar.com's decision will be final.

Defective Item Exchange

Kayvar.com will be responsible for the return shipping costs if the defective claim is confirmed to be valid. The return label that's generated will take care of the return cost. 

Unwanted or Unopened Item Return

  1. Unwanted or unopened items returned to Kayvar.com must be in their original packaging. Incomplete returns and items that are suspected to have been tempered with may be refused or disregarded. Customers are required to bear return shipping fees in cases of unwanted or unopened returns. Kayvar.com will not be responsible for the items that are lost in transit while returning to our allocated locations. 
  2. Refunds for unwanted or unopened items will be issued in the same form that your payment was made; Credit Card/ PayPal. Refunds will be processed in a maximum of 14 working days once the returned products are received and confirmed to be in acceptable condition by Kayvar.com
Shipping Notes ×
  • Kayvar.com is an authorized retailer for Laneige and all products are sourced from authorized distributors or wholesalers
  • Kayvar.com is an authorized retailer for Laneige and all products are sourced from authorized distributors or wholesalers

  • Mild cleansing that is gentle to skin

    The cleansing oil removes the heaviest makeup without a trace! Cleansing oil that melts off sebum and blackheads while mugwort extracts refines the pores



    Perfect pore cleansing oil

    Mild cleansing that is gentle to skin

    1. Natural virgin coconut oil

    Excellent cleansing agent made from virgin coconut oil; has the ability to remove heavy and water-resistant makeup!

    2. Mugwort extracts

    Mugwort extracts contain natural stimulating agents that clean out the pores.

    3. Blackheads and excessive sebum / Gently removes blackheads


    Oil with structure similar to sebum removes excessive sebum and blackheads by melting them away.

    4. Ophthalmologically tested


    Discoloration around the eyes / Remove eye makeup without worrying about irritation!

    [Target consumers]

    * Those who enjoy wearing heavy makeup
    * Those looking for a product that's easy to massage and refreshing
    * Those in need of extra care for sebum and blackheads

    Laneige cleansing oil comes in a variety so that you can choose the right remover for you

    Cleansing oils touch skin directly, so it is important that it is gentle to skin!
    * Ophthalmologically tested - does not irritate sensitive skin around the eyes / Remove eye makeup without worrying about discoloration!

    How to Use

    How to Use

    Step 1. Opening the pores - Use a steamed towel to wrap the face for three to five minutes when in need of blackhead treatment to open up the pores

    Step 2. Massage - Pump the product two to three times onto the hands and massage the oil onto dry face for thirty seconds

    Step 3. Blackhead Removal - Pump the product once more and thoroughly massage problem areas around the nose, forehead and cheeks

    Step 4. Emulsion - Wet your hands with lukewarm water and massage for thirty seconds more

    Step 5. Rinse - Rinse thoroughly with lukewarm water

    Ingredients

    1. Cleans pores: distilled Ganghwa-grown mugwort water

    - Rich in calcium, fiber, iron, phosphorus, and other minerals as well as vitamins A and C, boosting skin's resistance and effectively removing impurities lodged in skin.
    - Rutin found in mugwort extracts is an active agent that acts as anti-oxidant and conditions skin.
    - Moisturizes, improves skin's elasticity.

    2. Thorough cleansing : Natural virgin coconut oil

    - The particles of natural virgin coconut oil are shorter than those of normal coconut oil, allowing them to seep into oil-based makeup and remove it quickly.
    - Short particles make the texture light and smooth to the touch without the usual heaviness of other oil-based removers.
    - The oil has excellent cleansing properties, removing makeup residue while leaving skin moisturized thanks to its mild, plant-based property.

    Caution

    Stop using the product immediately and consult a dermatologist when redness, swelling, or other skin irritations occur.
    Avoid applying the product on open wounds or skin inflammation.
    Keep away from direct sunlight and out of reach of infants and children.
    1. If the following symptoms occur after product use, stop using the product immediately and consult a dermatologist (continuous use can exacerbate the symptoms):
    a) Red spots, swelling, itchiness, and other skin irritation
    b) If the symptoms above occur after the application area is exposed to direct sunlight
    2. Do not use on open wounds, eczema, and other skin irritations.
    3. Storing and handling
    a) Close the lid after every use.
    b) Keep out of reach of infants and children.
    c) Do not store at extreme temperatures or in an area exposed to direct sunlight.

    See Full Ingredients

    Isopropyl Palmitate, Pentaerythrityl Tetraethylhexanoate, C12-15 Alkyl Benzoate, Pentaerythrityl Tetraisostearate, Caprylic/Capric Triglyceride, PEG-20 Glyceryl Triisostearate, PEG-8 Isostearate, Dextrin Palmitate, Glyceryl Behenate/Eicosadioate, Cocos Nucifera (Coconut) Oil, Artemisia Princeps Leaf Water, Anthemis Nobilis Flower Extract, Althaea Officinalis Root Extract, Lippia Citriodora Leaf Extract, Centella Asiatica Extract, Aloe Barbadensis Leaf Extract, Butylene Glycol, Coco-Caprylate, Ethylhexylglycerin, Fragrance
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